Return Policy
At CHI’SK Beauty, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please read our return policy carefully to understand the process and conditions.
1. Return Eligibility
You may request a return if:
The product is damaged, defective, or incorrect.
You contact us within 5 days of delivery.
The product is unused, unopened, and in its original packaging.
2. Non-Returnable Items
We do not accept returns for:
Used or opened products.
Products purchased on sale or offer.
Items damaged due to mishandling after delivery.
3. Return Process
Contact us via email at info@chiskbeauty.com or WhatsApp us with your order number, reason for return, and photo evidence.
Our team will review your request and, if approved, provide return instructions.
Once we receive and inspect the returned item, we will issue a replacement or store credit, depending on your preference.
4. Refunds
Refunds (if applicable) are issued via original payment method or as store credit.
It may take 7-10 business days for the refund to reflect in your account.
Shipping charges are non-refundable, unless the return is due to our error.
5. Cancellations
Orders can be cancelled within 12 hours of placing the order or before shipment.
Once shipped, the order cannot be cancelled.
6. Contact Us
For any questions, feel free to reach us at:
📧 Email: info@chiskbeauty.com
🌐 Website: www.chiskbeauty.com
We appreciate your trust in Chi’Sk Beauty and are committed to delivering high-quality, natural products with a smooth and secure shopping experience.